tag:blogger.com,1999:blog-8480626712831458022011-11-28T01:01:13.735ZTips and a place to vent your frustration at three mobile. With the bad service of 3, this is a place to get together and rant.pugwash2noreply@blogger.comBlogger71100tag:blogger.com,1999:blog-848062671283145802.post-27727793194278555922008-07-05T18:57:00.001+01:002008-07-05T18:59:14.489+01:00<div id="cse-search-results"></div><br /><script type="text/javascript"><br /> var googleSearchIframeName = "cse-search-results";<br /> var googleSearchFormName = "cse-search-box";<br /> var googleSearchFrameWidth = 800;<br /> var googleSearchDomain = "www.google.co.uk";<br /> var googleSearchPath = "/cse";<br /></script><br /><script type="text/javascript" src="http://www.google.com/afsonline/show_afs_search.js"></script><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/848062671283145802-2772779319427855592?l=3mobileiscrap.blogspot.com' alt='' /></div>pugwash2noreply@blogger.com0tag:blogger.com,1999:blog-848062671283145802.post-81097481293594420562008-06-29T12:09:00.002+01:002008-06-29T12:16:22.020+01:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_T8hag_EJVRU/SGdu57l-cjI/AAAAAAAAADk/CJaczLw9jW4/s1600-h/lead+house+pic3.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" src="http://3.bp.blogspot.com/_T8hag_EJVRU/SGdu57l-cjI/AAAAAAAAADk/CJaczLw9jW4/s200/lead+house+pic3.jpg" alt="" id="BLOGGER_PHOTO_ID_5217260634860581426" border="0" /></a><br />In the two occasions I have had two different excuses of why my phone was not working in my house.<br /><br />The first time was back in 2001. I got told by the call centre guy 'Sir do you live in a lead house?'<br /><br />A lead house?!!! I live in London. Lead has been banned in the production of housing for years. In fact SHOW me a bloody lead house still existing in the world.<br /><br />Nowadays they refined the excuse. Last month it was<br /><br />'Sir, it might be the wrong type of brick'<br /><br />The wrong type of brick?!!! What the type of brick that allows the likes of T-mobile, Virgin Mobile to work perfictly fine. Yet when it comes to the Three mobile waves they cant cope.<br /><br />I wonder if they will come up with a new excuse. Has anyone heard anything equally ridiculous or is it just me.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/848062671283145802-8109748129359442056?l=3mobileiscrap.blogspot.com' alt='' /></div>pugwash2noreply@blogger.com2tag:blogger.com,1999:blog-848062671283145802.post-65462039504962986382008-06-26T23:14:00.002+01:002008-06-26T23:19:24.262+01:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_T8hag_EJVRU/SGQV0R18Q9I/AAAAAAAAADU/2uyfu_d463o/s1600-h/us-flag-stars-top-r2.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" src="http://4.bp.blogspot.com/_T8hag_EJVRU/SGQV0R18Q9I/AAAAAAAAADU/2uyfu_d463o/s200/us-flag-stars-top-r2.jpg" alt="" id="BLOGGER_PHOTO_ID_5216318256288908242" border="0" /></a><br />How are three in the states?<br /><br />As crap as here? Do they say things like 'you have the wrong type of brick' in your house stopping the signal?!!<br /><br />Funny that my girlfriends T Mobile phone works fine.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/848062671283145802-6546203950496298638?l=3mobileiscrap.blogspot.com' alt='' /></div>pugwash2noreply@blogger.com0tag:blogger.com,1999:blog-848062671283145802.post-2097985894412344092008-06-21T13:03:00.005+01:002008-06-27T22:39:07.463+01:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_T8hag_EJVRU/SFzunJkLYHI/AAAAAAAAAC0/7SPl9iCgFbg/s1600-h/snake1.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" src="http://2.bp.blogspot.com/_T8hag_EJVRU/SFzunJkLYHI/AAAAAAAAAC0/7SPl9iCgFbg/s200/snake1.jpg" alt="" id="BLOGGER_PHOTO_ID_5214304824938160242" border="0" /></a><br />Sometimes a picture paints a thousand words and no more so than 3 customer-Richard E. He submitted this picture which is so simple yet well done that it is going to become this <span class="blsp-spelling-error" id="SPELLING_ERROR_0">blog's</span> logo.<br /><br />Anyone who want to submit their visual representation of how rubbish three are please do so.<br /><br />Nice one Richard.<br /><br /><br /><br /><br />Another great logo but animated is this effort by Daniel over at<br />http://www.beyondbothersome.blogspot.com<br /><br />Nice one fella. Keep them coming everyone<br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://www.2shelf.com/three.gif"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 200px;" src="http://www.2shelf.com/three.gif" alt="" border="0" /></a><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/848062671283145802-209798589441234409?l=3mobileiscrap.blogspot.com' alt='' /></div>pugwash2noreply@blogger.com1tag:blogger.com,1999:blog-848062671283145802.post-28264191257230460392008-06-18T19:25:00.000+01:002008-06-18T19:33:12.389+01:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_T8hag_EJVRU/SFlUyLn51TI/AAAAAAAAAAw/UVnCbmV_7sI/s1600-h/map+of+three.bmp"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" src="http://1.bp.blogspot.com/_T8hag_EJVRU/SFlUyLn51TI/AAAAAAAAAAw/UVnCbmV_7sI/s200/map+of+three.bmp" alt="" id="BLOGGER_PHOTO_ID_5213291264748410162" border="0" /></a><br />Again something not advertised on their site is their HQ.<br /><br />Here it is:<br /><br />Star House<br />20 Grenfell Road<br />Maidenhead<br />Berkshire<br />SL6 1EH<br /><br />Tel: 01628 765000<br /><br />I havent tried the telephone number but getting things in writing gives you the upper hand.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/848062671283145802-2826419125723046039?l=3mobileiscrap.blogspot.com' alt='' /></div>pugwash2noreply@blogger.com0tag:blogger.com,1999:blog-848062671283145802.post-12077968985328915402008-06-18T17:58:00.001+01:002008-06-18T19:52:04.531+01:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_T8hag_EJVRU/SFlACWXXBhI/AAAAAAAAAAo/ul3ewFljINg/s1600-h/phone-ring.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" src="http://4.bp.blogspot.com/_T8hag_EJVRU/SFlACWXXBhI/AAAAAAAAAAo/ul3ewFljINg/s200/phone-ring.jpg" alt="" id="BLOGGER_PHOTO_ID_5213268452765533714" border="0" /></a><br />The reason I personally want to avoid the call centre in India is the scripted dialogue.<br /><br />Therefore here is the telephone number to their Executive Team:<br /><br /><span style="font-family:Arial;"> 08707 330 295, between 9am and 6.30pm, Monday to Friday.<br /><br />This is not a published number, so I have great pleasure in passing this on. Please do not hesitate to let me know how the conversations progress.<br /><br /><br /><br /></span><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/848062671283145802-1207796898532891540?l=3mobileiscrap.blogspot.com' alt='' /></div>pugwash2noreply@blogger.com1tag:blogger.com,1999:blog-848062671283145802.post-68688926353677564282008-06-18T12:18:00.000+01:002008-06-18T17:49:36.093+01:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://bp1.blogger.com/_T8hag_EJVRU/SFk8l7MDbGI/AAAAAAAAAAg/3cWVDka-8GE/s1600-h/frustration20logo.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;" src="http://bp1.blogger.com/_T8hag_EJVRU/SFk8l7MDbGI/AAAAAAAAAAg/3cWVDka-8GE/s320/frustration20logo.jpg" alt="" id="BLOGGER_PHOTO_ID_5213264665899134050" border="0" /></a><br />Where to begin. I have been a customer of three twice. On both occasions things have ended badly and on both occassions the level of coverage and customer service has astounded me.<br /><br />This blog has been created as a place to vent frustrations and also to find tips and ways to make three mobile sit up and listen!<br /><br />Over the next few weeks I will be listing links that will help you take on the company that thinks it can treat customers worse than something you would find on the bottom of your shoe.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/848062671283145802-6868892635367756428?l=3mobileiscrap.blogspot.com' alt='' /></div>pugwash2noreply@blogger.com0